Privacy Policy

Section 1 - How do we handle your information?

When you make a purchase from our store, as part of the buying and selling process, we collect personal information you provide to us, such as your name, address, and email address. We also automatically receive your computer's Internet Protocol (IP) address when you browse our store, which helps us learn about your browser and operating system. Email marketing (if applicable): With your consent, we may send you emails about our store, new products, and other updates.

Section 2 - Consent

How do I get your consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collection and use of that information solely for that specific purpose. If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your explicit consent or give you an opportunity to decline.
How do I withdraw my consent? If, after opting in, you change your mind, you may withdraw your consent for us to contact you, continue collecting, using, or disclosing your information by contacting us at support@veyena.com

Section 3 - Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

Section 4 – Payment

Our website does not store any of your payment account information. All payment transactions are processed through certified third-party payment providers, such as PayPal, Stripe, etc. We collaborate with these payment providers to ensure the security of all payment transactions. These payment providers are certified secure platforms that comply with industry security standards, ensuring your payment information is fully protected.

When completing a payment transaction, your payment information is processed directly through these payment providers. We do not store any credit card information or payment account data. All payment information is transmitted through encryption measures to ensure your data is securely protected during the processing.

These payment providers follow strict security protocols to ensure your payment information remains secure. You can visit the relevant payment platform’s privacy policy to understand how they protect your data.

For further understanding, you can also review the terms and privacy policies of payment providers like PayPal and Stripe.

Section 5 - Third-party Services

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers (such as payment gateways and other payment transaction processors) have their own privacy policies regarding the information we need to provide to them for your purchase-related transactions. We recommend that you read these providers' privacy policies so you can understand how they handle your personal information. Specifically, please note that some providers may be located in jurisdictions different from yours or ours, or may have facilities in different jurisdictions. Therefore, if you choose to proceed with a transaction involving a third-party service provider, your information may be subject to the laws of the jurisdiction in which that service provider or its facilities are located. For example, if you are located in Canada and your transaction is processed by a payment gateway in the United States, your personal information used to complete the transaction may be disclosed under applicable laws. Once you leave our store's website or are redirected to a third-party website or application, you are no longer bound by this privacy policy or our website’s Terms of Service. We are not responsible for the privacy practices of other websites, and we encourage you to read their privacy statements. Google Analytics: Our store uses Google Analytics to help us understand who visits our site and which pages are being viewed.

Section 6 - Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card information, it will be encrypted using Secure Socket Layer (SSL) technology and stored using AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement other widely accepted industry standards.

Section 7 - COOKIES

Below is a list of the cookies we use. We list them here so that you can choose whether or not to opt-out of cookies. _session_id, unique token, session, allows Shopify to store information about your session (referrer, landing page, etc.).
_visit, no data is stored, persists for 30 minutes from the last visit, used by our website provider's internal statistics tracker to record the number of visits.
_uniq, no data is stored, expires at midnight (relative to the visitor) of the next day, counts the number of visits to the store by a single customer.
cart, unique token, lasts for 2 weeks, stores information about the contents of your shopping cart. _secure_session_id, unique token, session.
storefront_digest, unique token, uncertain if the store has a password, used to determine if the current visitor has access.
PREF, short-term, set by Google, tracks who visits the store and from where.

AdRoll uses cookies, tracking pixels, and related technologies. Cookies are small data files provided by our platform and stored on your device. Our website uses cookies placed by us or third parties for various purposes, including operating and personalizing the site. In addition, cookies are used to track how you use the site so that we can show you ads on other sites.

Section 8 - Age of Consent

By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site.

Section 9 - Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after they are posted on the website. If we make material changes to this policy, we will notify you here that it has been updated, so you are aware of what information we collect, how we use it, and under what circumstances (if any) we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so we can continue to sell products to you.

Questions and Contact Information

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Compliance Officer at support@veyena.com, or by mail at LENSINE